Resolving Differences & Preventing Conflict
How to effectively deal with conflict at work?
The Global Human Capital Report (2008) suggests that 3 out of 4 people struggle with conflict. People are spending over two hours per week on conflict at work. This time is directly impacting peoples’ wellbeing and productivity.
We can get along well with some people and find others totally annoying and frustrating. We have seen people with different personalities, goals and needs who struggled to work out their differences in a constructive way. As a result, people are getting stressed, frustrated and distracted from what really matters.
“In my coaching practice I had clients who became physically sick from a conflict they could not resolve. There is no need for that! You can learn how to prevent and resolve conflict and lead a healthier and more productive life as a result.”
The Diversity Institute has developed a solution: The Resolving Differences Model©. Anyone can learn the 4 steps to prevent and resolve conflict and turn conflict into positive relationships. The Resolving Differences Model© is based on leading psychological research combined with practical experience and observation of real people in real life work settings.
The interactive e-learning will give you all you need to get started.
Key learning outcomes
- Learn how to prevent conflict by applying the Resolving Differences Model(c).
- Gain a new perspective by developing your opportunity mindset.
- Learn how talking about emotions can open doors to true conflict resolution.
- Prepare for a break through conversation in a conflict you currently have.