Performance is important and needs to be talked about. Everyone in an organisations contributes to achieving certain goals and everyone needs to be clear on what they do, why they do it, and how they work with others to achieve those goals. It just really matters HOW we have those conversations. The Collaborative Performance Discussion is a new way for Managers and their teams to focus on what matters: collaboratively achieving the goals while maintaining a trusting relationship. Collaborative performance discussions are quick, on-time, non-judgemental, motivational, two-way coaching conversations. They are a highly effective way to deliver results, strengthen relationships, and build shared accountability.
Key content
- Why traditional performance appraisals fail
- The principles of collaborative performance discussions
- Giving feedback without making judgements and evaluations
- Collaboratively applying a business owner mindset
- The Empathy Tree conversation model
- The second level listening and response mode
- The two-way coaching conversation
Key outcomes
- Increased focus on achieving goals, standards & expectations
- Increased ownership & accountability and motivation for action
- Trusting relationships and increased transparency
Who should attend: Managers, Team Leaders